Cookies Policy

How we use cookies and similar technologies to enhance your experience

Last updated: 9/18/2025

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1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, analyzing how you use our site, and enabling certain functionality.

2. How We Use Cookies

FreeeSIMs uses cookies and similar technologies for several purposes:

  • Essential website functionality and security
  • Remembering your preferences and settings
  • Analyzing website traffic and user behavior
  • Improving our services and user experience
  • Personalizing content and offers
  • Measuring advertising effectiveness

3. Types of Cookies We Use

Essential Cookies

These cookies are necessary for our website to function properly and cannot be disabled:

  • Authentication: Keep you logged in to your account
  • Security: Protect against fraud and unauthorized access
  • Session Management: Maintain your session during your visit
  • Load Balancing: Distribute traffic across our servers

Functional Cookies

These cookies enhance your experience but are not essential:

  • Preferences: Remember your language and region settings
  • Cart Contents: Save items in your shopping cart
  • Form Data: Remember information you've entered in forms
  • Accessibility: Remember accessibility preferences

Analytics Cookies

These cookies help us understand how visitors use our website:

  • Google Analytics: Website traffic and user behavior analysis
  • Page Views: Track which pages are most popular
  • User Flow: Understand how users navigate our site
  • Performance: Monitor site speed and technical issues

Marketing Cookies

These cookies are used for advertising and marketing purposes:

  • Advertising: Show relevant ads across the web
  • Retargeting: Show ads to previous website visitors
  • Social Media: Enable sharing and social media integration
  • Conversion Tracking: Measure advertising effectiveness

4. Third-Party Cookies

We work with trusted third-party partners who may also set cookies on our website:

Google Services

  • Google Analytics for website analytics
  • Google Ads for advertising and conversion tracking
  • YouTube for embedded videos
  • Google Fonts for typography

Social Media Platforms

  • Facebook for social sharing and advertising
  • Twitter for social sharing and analytics
  • LinkedIn for professional networking features
  • Instagram for visual content sharing

Payment Processors

  • Stripe for secure payment processing
  • PayPal for alternative payment options
  • Apple Pay for mobile payments
  • Google Pay for digital wallet services

5. Mobile Apps and Similar Technologies

Our mobile applications may use similar technologies to cookies:

  • Device Identifiers: Unique device IDs for app functionality
  • Push Notifications: Send important updates and offers
  • Location Services: Provide location-based features
  • Analytics: Understand app usage and performance

7. Cookie Duration and Data Retention

Session Cookies

These cookies are deleted when you close your browser:

  • Authentication tokens
  • Shopping cart contents
  • Form data during your session
  • Temporary preferences

Persistent Cookies

These cookies remain on your device for a specified period:

  • Language preferences (1 year)
  • Analytics data (2 years)
  • Marketing preferences (18 months)
  • Account settings (until deleted)

8. Privacy and Data Protection

We are committed to protecting your privacy:

  • Cookies do not contain personal information
  • We do not sell cookie data to third parties
  • Data is encrypted and securely stored
  • We comply with GDPR and CCPA requirements
  • You have the right to access and delete your data

9. Updates to This Policy

We may update this Cookies Policy from time to time. Changes will be communicated through our website and email notifications. Your continued use of our services constitutes acceptance of the updated policy.

10. Contact Information

For questions about our use of cookies or this policy, please contact us:

FreeeSIMs Privacy Team
Email: [email protected]
Support Portal: [Support URL]
Phone: [Your Phone Number]
Hours: Monday-Friday, 9 AM - 6 PM ET

Privacy Matters to Us

We're committed to transparency about how we use cookies and similar technologies. If you have concerns about your privacy or need help managing your preferences, our team is here to assist you.